Cancellations and Exchanges


 We understand that sometimes you might change your mind or need to cancel an order for personal reasons. If this is the case, please contact us rightaway at 91-9833121784 or ornejewels[at]gmaildotcom

While every effort will be made to stop the order from being executed, the process is designed to fulfill orders as fast as possible and hence sometimes by the time we are notified, the shipping process may have already started. 

If that happens, we can't change or cancel an order once its journey to you has begun. 




If you are unhappy with your product or have changed your mind, we will be happy to provide an exchange (at the same or higher cost) provided we are notified within 10 days of you receiving the product. However please bear in mind that in this case you will have to bear return (both ways) shipping. 

If you do not currently want an alternate product, we can offer you store credit which has a validity of 1 year and can be used on any product in the store without exclusions.